General Motors — an American multinational corporation headquartered in Detroit which designs, manufactures, markets, and distributes vehicles and vehicle parts — is now facing a class-action lawsuit filed in the U.S. District Court for the Middle District of Florida which alleges problems with its IOR seven-inch infotainment system
General Motors is Facing Class Action Suit Over Alleged Infotainment Issues
According to the original plaintiff in the case, the system in question found in certain 2019 and 2020 model General Motors vehicles are prone to experiencing a range of different issues ranging from Bluetooth problems to display screens that may switch off suddenly or rearview camera problems.
Some users are also reporting that the system’s audio volume will randomly spike to the max volume — potentially, and dangerously distracting drivers while they’re behind the wheel.
Additional issues also include Bluetooth problems that arise when using the audio call, the ringer does not stop for the entire duration of the call. To completely terminate the sound, the lawsuit says that “the vehicle must be turned off, and the vehicle’s door is closed, then reengage the ignition.”